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Specialist Services

Join one of our specialist programs or request a customised version to run in your workplace

Managing Very Difficult

Workplace Behaviour

Managers and organisations have a shared responsibility to manage the very difficult behaviour that is sometimes encountered in the workplace – yet our usual approaches and systems do not seem to work so well on some occasions and with some staff.

 

 Some people – staff, colleagues, managers and clients have very difficult, ongoing patterns of behaviour. They may be reasonable, competent and responsible at times and on some issues and get along with people – but have a history of difficulty in other areas, are unresponsive to feedback, often have poor boundaries of time or task and consistently make other people very unhappy.

 

This workshop provides frameworks for understanding, defining and managing difficult behaviour; including a range of approaches and techniques for dealing with specific behaviours in the workplace.

 

Download program outline here

To run this program on-site at your place, please contact us

To attend this program at CLM

Where

Melbourne VIC

 

When

TBC

Investment

$930 inc GST Includes all materials and lunch.

 

Register your interest for upcoming programs

Call 03 9650 9642 or email office@centrelm.com.au

or book online here

Maximum of 15 participants

Managing Very Difficult Workplace Behaviour

– Masterclass

The ‘masterclass’ reviews the characteristics, impact and dynamics of very difficult workplace behaviour – focussing on ‘live' participant case studies. The workshop identifies the interplay between workplace behaviour, organisational context and culture, IR/HR constraints and the capability of the manager and management team.

 

The workshop include discussion of potential organisational and HR strategies, case management tools and potential workplace ‘protocols’.

Download Masterclass outline here

To run this program on-site at your place, please contact us

To attend this program at CLM

Where

Melbourne VIC

 

When

Next Dates TBC , 9am - 4pm 

Investment

Includes all materials and lunch.

 

Register your interest for upcoming programs

Call 03 9650 9642 or email office@centrelm.com.au

NB. Participants must have completed 'Managing Very Difficult Workplace Behaviour'

Maximum of 10 participants